Partner Care was established at the beginning of 2010, when we optimized customer experience processes at Dell and ABN AMRO Bank. We analysed internal and external communication flows, expectation management, and focused on improving the customer experience. Eventually, we specialized in Microsoft. After studying the work, supply chain, and support flows within the Microsoft for 3 years, we were able to create an efficient path for Microsoft partners to follow and offer the best kind of support to them - from A to Z.
At Partner Care, you have a single point of contact that speaks your local language and who can answer all your Microsoft-related questions 24 hours a day. One contact person who knows your organisation and its particular situation through and through. Our substantial international network within Microsoft enables us to provide you with the information and guidance you need. Our approach is swift and thorough, allowing you to focus on your core business.